Course overview
The course considers triggers, communication, de-escalation and environmental adjustments that support calmer interactions.
What you will learn
- 01Explore factors influencing distress and behaviour
- 02Recognise triggers and early signs of escalation
- 03Develop verbal and non-verbal de-escalation skills
- 04Adapt routines and surroundings to reduce distress
- 05Understand safeguarding and professional responsibilities
Who should attend
Nurses, carers and support workers encountering challenging behaviour in their roles.
Why choose this course?
- Apply learning to realistic care situations
- Develop approaches that support safer care
- Build confidence in responding to conflict
Ready to arrange this course?
Ask about workplace delivery or upcoming open-course dates.
