Course overview
Explore prevention, de-escalation and disengagement techniques for staff who may encounter aggression, with attention to dignity and professional responsibilities.
What you will learn
- 01Recognise behavioural triggers and prevent escalation
- 02Use communication to reduce conflict
- 03Practise breakaway and safe disengagement techniques
- 04Explore duties, legal boundaries and non-restrictive approaches
- 05Develop preventative, individual behaviour-support plans
Who should attend
Care, healthcare and mental health staff and other frontline teams facing aggression.
Why choose this course?
- Learn with specialist trainers experienced in conflict resolution
- Practise techniques for real-world situations
- Build team confidence in safer responses to challenging behaviour
Ready to arrange this course?
Ask about workplace delivery or upcoming open-course dates.
